Privacy policy

Privacy policy for personal data

ArhivaDeArta is committed to protecting your privacy. This confidentiality agreement explains the collection, use, disclosure, storage and protection of your personal information.
This confidentiality agreement applies to the provision of ArhivaDeArta services through the website and the application, regardless of how they are accessed or used, including through mobile devices.
We may modify this policy at any time by publishing the amended version in this section, including the date on which the changes were made. We will also announce any significant changes to this e-mail confidentiality agreement.

1. The personal information we collect

What is personal information?

Personal information is information about an identified or identifiable natural person. An identifiable natural person is one that can be identified, directly or indirectly, by reference to an identifier, such as a name, identification number, location data or one or more specific factors physically, physiologically, genetically, mentally. , economic, cultural or social? of that natural person.
Do we not consider that personal information includes information that has been anonymised or pseudonymised so that it can no longer be used to identify a particular person? physics.
We collect personal information from you when you use our Services.
Some of this personal information is necessary for the optimal provision of our services, such as a way to identify you or information about the purchase or sale necessary to conclude a transaction.
We may also collect personal information from other sources, as detailed below.

The personal information you provide to us when you use our services or register an account with us:

? Identifying information such as name, address, phone number, email address, date of birth or gender when registering an account with us.
? Postal information and other information used to buy or ship a product, billing data, and, if the postal services or courier services are provided through one of the partner carriers, parcel tracking numbers and tracking updates.
? Financial information, such as bank account numbers for transfers following transactions.
? You can also provide us with other information by updating or adding information to your account, by participating in discussions with other users, resolving disputes or if you communicate with us regarding our services (e- mail, phone, chat).

The personal information we collect automatically when you use our Services or register an account with us

? Computer and connection information, such as pageview statistics, traffic to and from sites, referral URL, IP address, and browsing history.

Personal information collected from other sources

? Social Media. We allow you to distribute information on social networking sites (eg Facebook) or use social networking sites to authenticate and create an account. Can these sites give us automatic access to certain personal information that we keep? about you (eg email address). By associating an account managed by a social networking site with your account and authorizing us to access this information, you agree that we may collect, use and maintain the information provided in accordance with this confidentiality agreement.
? If you provide us with personal information about someone else, you must do so only with the consent of that person. You must inform her how we collect, use, disclose and store your personal information in accordance with this confidentiality agreement.

The personal information we collect using cookies

? We use cookies to collect information about the pages you view, about the links accessed and about other actions you take when you use our Services.

2. How we use your personal information

We use your personal information to provide and improve our services, to provide you with a pleasant experience on our site, to contact you about your account activity and to provide support services. .

Below is a summary of how we use your personal information.

? To contact you regarding the activity of your account, to resolve any problems with your account, to resolve a dispute, to collect fees or amounts due for the sale activity.
* When contacting me for the purposes described above, we can contact you by e-mail, telephone, SMS or push notifications on the mobile phone.
? To prevent, detect, mitigate and investigate fraud, security breaches or other potentially prohibited or illegal activities.
? To provide payment processing services through our partners.
? To measure and improve our Services, to keep our Services safe and to personalize the content of the site that includes elements and services that may be of interest in response to the actions you take.
? To implement the Agreement of Use and to monitor the restrictions regarding the offers of purchase or sale outside the system ArchiveDeArta and users for violations of our policies or laws.

With your consent we can use your personal information for:

? To offer commercial offers by e-mail, telephone or SMS.

You have the right to withdraw your consent at any time.

3. Your options on how we use your personal information

You have options on how we use your personal information to communicate with you, to send you business communications, or if you want to stay connected to your account.

Communication preferences
You can control your email communication preferences from the Settings section of the ArchiveDeArta account, you can also control the type and frequency with which you receive alerts.

Commercial communications
If you do not wish to receive commercial communications from us, you can unsubscribe from the link from an e-mail you received, from the Settings section of the ArchiveDeArta account or contact us at the customer relations address (info@arhivadearta.ro )
Please note that we do not sell, rent or otherwise disclose your personal data to third parties without your consent.

Keep me logged in
When you log in to your account we offer you the option to stay connected for a certain period of time. If you are using a public or shared computer, we recommend that you do not choose to stay connected. Any other user of the computer / browser to which you have logged in will be able to view and access your account and will be able to perform specific actions for the ArchiveDeArta account without any other authorization.
Specific actions and activities that another user of this computer / browser can do include:

? Buying and bidding offers for products
? Marketing of a product
? Check or add products to your cart
? View activity and conversations with other users
? Send messages to other users
? Carrying out post-sale / purchase activities, such as granting qualifications, canceling orders, complaints in the GDL service, confirming the quality of purchased products
? Changing the phone number

You can end your login session by logging out and / or deleting cookies. If you have enabled certain browser privacy settings, simply shutting down your browser may end your login session. If you use a public or shared computer, you must log out and / or delete cookies when you have finished using our Services to protect your account and your personal information.

4. Ways in which you can access, control and correct your personal information

We respect your right to access, modify, request deletion or to request the restriction of the use of your personal information, as required by law. We also take measures to ensure that the personal information we collect is accurate and up to date.

You have the right to know what personal information we hold about you.
Upon request we can provide a copy of your personal information in a structured format.
If your personal information is incorrect or incomplete, you have the right to update or ask us to update it.
You have the right to object to the processing of your personal information
You may also ask us to delete or restrict the way we use your personal information, but this right is determined by law and may affect your access to our services.
Access, correct and delete your personal information

You can view, review and change most of your personal information by logging into your Art Archive account. Please update your personal information if they have changed or are inaccurate.
We will respect your legal right to access, modify or delete your personal information in our system. We may, however, refuse access to modify or delete your personal information in certain cases, in accordance with the national laws of Romania.
If you request the suspension of the processing of some or all of your personal information or the withdrawal (if applicable) of your lover's consent to the use or disclosure of your personal information for the purposes set out in this confidentiality agreement, we may no longer be able to give you access to the services of ArchiveDeArta and to the assistance service offered to our clients.
Upon your request, we will close your account and remove your personal information as soon as possible, depending on the activity of your account and in accordance with national laws.

5. How we can share your personal information

We may disclose your personal information to third parties. This? disclosure may be necessary for us to provide you with access to our services, to comply with national legal obligations, to optimize our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our services. . We try to minimize the amount of personal information we disclose to what is directly relevant and necessary to achieve the specified purpose.
We do not sell, rent or otherwise disclose your personal information to third parties for marketing or advertising purposes without your consent.

We may disclose your personal information to the following parties for the following purposes:

Other users of the ArhivaDeArta services authorized by you or using our services:

? When you trade with another user, the trading partner will receive the information necessary to complete the transaction, such as your name, email address, phone number, shipping and billing address.
? If a transaction fails or is invalidated, we may provide other information about the unsuccessful transaction.
Users receiving your information should only use it for transaction related purposes. Unless you have consented to receive further communications from them, they should not contact you for commercial purposes.
? Contacting users with unwanted or threatening messages is a violation of our User Agreement.

Service providers and partners of ArhivaDeArta, by as follows:

? To facilitate payment card processing when you pay within the services provided by us we use card payment processors MobilPay, PayPal , the payments are made directly on the processor page, ArhivaDeArta provides the transaction data but does not retain the card card payment is made exclusively through the processor.
The transport service provider Fan Courier with which we share the contact information for the preparation of the transport documents, in order to facilitate the delivery of the purchased products and other communications related strictly to the delivery.

Law enforcement institutions according to national laws

? Official law enforcement institutions in response to an official request or legal process in connection with a criminal investigation or a suspected or suspected illegal activity. We will disclose information that we consider relevant to the inquiry or that is explicitly requested, such as name, address, telephone number, email address, user history, IP address, fraud claims, sales / purchase history. .
? For third parties involved in a legal procedure, if you provide us with a court decision.

Modification of property rights

If we are subject to a merger or acquisition with / from another company, we may share information in accordance with our privacy standards. If such an event occurs, we will require the new entity to follow this confidentiality agreement regarding your personal information. If we intend to use your personal information for other purposes that are not covered by this privacy agreement, you will receive prior notification regarding the processing of your personal information for the new purposes.

6. How long we keep your personal information

We keep personal information for as long as it is necessary to provide the Services you have requested safely or for other purposes, such as complying with legal obligations, resolving disputes and implementing our policies.
According to the legal provisions in force we are obliged to keep your relevant information for a minimum period of time for any investigation or litigation for law enforcement bodies.
After it is no longer necessary to store your personal information, we will dispose of it in a secure manner, in accordance with our data retention and deletion policies.
We will respect your legal right to request the deletion of personal information from our system.

7. How we protect your personal information

We protect your personal information using technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and modification.

As part of our ongoing commitment to data security, ArhivaDeArta will:

? cleans, deletes or destroys data in electronic format or on paper, after it is no longer needed
? perform periodic risk assessments for all computer systems
? inventory and manage information systems throughout their life cycle
? train personnel in data security matters
? grants access rights depending on the responsibilities of the service
? ensures that third-party service providers have security and confidentiality agreements for appropriate personal data
? uses security solutions for computer systems to protect them against malware or virus attacks
? keep backup copies of critical information systems to avoid data loss
? regularly apply security patches to protect the system from vulnerabilities
? responds to security incidents in a consistent and timely manner
? monitor network traffic for harmful or suspicious activity, to quickly identify and respond to threats Effective date 01.02.2019. Policy being updated? last updated 02.02.2019.